Plans & pricing

Elevate Your Customer Experience with Our Omnichannel Solution

Embark today on a free trial journey, where customer experiences evolve from transactional to relational and flourish alongside your growing success.
Request Demo
Talk to an expert

Why choose Convox

Convox meet your needs and exceed your expectations.

Our plans ensure you have access to top-tier omnichannel capabilities, integrated CRM, and round-the-clock customer support, all aimed at enhancing your operational efficiency and delivering exceptional value.
Request a Quote
First Call Resolution (FCR) Rate

First Call Resolution (FCR) Rate

Achieve a 90% First Call Resolution Rate with Convox, efficienttly solving problems.
Customer Satisfaction Score (CSAT)

Customer Satisfaction Score (CSAT)

Boost Customer Satisfaction Scores to 95% using Convox’s comprehensive support features.
Average Handling Time (AHT)

Average Handling Time (AHT)

Reduce Average Handling Time by 20% with Convox’s streamlined processes.
Service Level Agreement (SLA) Compliance

Service Level Agreement (SLA) Compliance

Maintain 99% SLA Compliance with Convox’s reliable call routing and management.

Convox Flexible plans for your voice solution

Everything you need to turn conversations into business results. Get the best of Convox with simple, transparent pricing. No surprise fees, guaranteed.

Flexi Plan - Monthly Subscription

FlexiPlan USD offers a flexible, subscription-based pricing model ideal for businesses seeking to manage costs on a monthly basis. Monthly subscription fee paid in USD & extra charge for server applicable.
Get Started

  • Full access to omnichannel capabilities.

  • Integrated CRM and analytics.

  • 24/7 customer support.

  • Regular updates and maintenance.

  • Intergations

  • External (Third Party) IP-PBX / PBX.

  • SMS integration basic & custom.

  • External CRM integration base (Salesforce, Zoho, MSDynamics, Lead Squared, etc).

  • Additional Charges Applicable for (Prices based on evaluation. Flat 15% Discount on evaluated contract)

  • IVRS for Inbound Call Center ( When database Integration is Involved).

  • High availability setup.

  • Other customizations.

Premium Plan - One Time Payment

Premium Plan provides a comprehensive solution with a one-time installation fee, yearly support fee 20% of installation fee (Optional) and a low monthly maintenance cost in ZIG (100% ZIG), perfect for businesses planning for long-term investment.
Get Started

  • Full access to omnichannel capabilities.

  • Integrated CRM and analytics.

  • 24/7 customer support.

  • Regular updates and maintenance.

  • Intergations

  • External (Third Party) IP-PBX / PBX.

  • SMS integration basic & custom.

  • External CRM integration base (Salesforce, Zoho, MSDynamics, Lead Squared, etc).

  • Additional Charges Applicable for (Prices based on evaluation. Flat 15% Discount on evaluated contract)

  • IVRS for Inbound Call Center ( When database Integration is Involved).

  • High availability setup.

  • Other customizations.

Choose The Best Package For Your Application

Convox offers flexible and scalable pricing plans to meet the diverse needs of businesses. Whether you prefer a subscription-based model with monthly payments or a comprehensive solution with a one-time installation fee, Convox has you covered. Our plans include charges for server usage and provide full access to our robust omnichannel capabilities, integrated CRM, and 24/7 customer support, ensuring you receive the best value and support for your call center operations.
Hospital Connect
  • Call handling.​

  • Appointment booking.​

  • Code blue.

  • Video based doctor consultation.​

Billed

Monthly

/Yearly
Get A Quote
Other Products
  • Conference bridge.

  • Broadcasting tool.

  • IVRS - Basic.

  • IP-PBX

Billed

Monthly

/Yearly
Get A quote

Solutions every business need

Improved Customer Experience (CX)

Organizations need top-notch customer service to thrive. Convox’s all-in-one platform seamlessly manages all customer interactions, boosting resolution times, satisfaction, and brand loyalty. It empowers agents with efficient tools and provides a consistent experience across voice, email, chat, and social media, ensuring no customer query goes unanswered.

Increased Efficiency and Productivity

Organizations are constantly looking for ways to optimize operations and reduce costs. Convox’s omni-channel contact center streamlines workflows by automating tasks, providing agents with a unified interface, and offering real-time analytics. This allows agents to handle more inquiries efficiently, leading to increased productivity and reduced operational expenses.

Scalability, Flexibility, and Security

Organizations need secure and flexible communication solutions. Convox’s scalable platform adapts to evolving needs, protecting data with robust security measures while enabling easy expansion without hefty infrastructure costs. It ensures seamless integration of new channels and users, allowing companies to stay agile and meet customer demands effectively.

Need a custom plan? Ask about enterprise.

Don’t know what your business needs? let’s discuss with us and find the ideal answer
  • Custom Integrations
  • SLA Management
  • Custom Report Creation
  • Custom Implementation
  • External CRM Integration
  • Custom IVR Applications
Contact sales

ConVox Contact Center Features

Convox empowers your business with a robust omnichannel contact center, seamlessly unifying customer interactions across voice, chat, email, social media, and more.

Have more questions?
Don’t hesitate to reach us

Contact Us

Question & Answers.

Don’t find your answer here? just send us a message for help
See More
How does the free trial work?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor
How do I proccess home loan from vault?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor
Do you recommend Pay as you go or Pre pay?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor
What do I get for $0 with my plan?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor
How to find specific property from any city?
Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor

Features:

Starter Plan

$8.99/month

Business Plan

$12.99/month

Pro Plan

$20.99/month

ConVox CCS Main Features: ConVox is Easy to deploy, Modular and versatile solution for all type of call centers

SSD Storage

10GB

50GB

100GB

Bandwidth

50GB

500GB

Unlimited

Email Accounts

10

50

100

Subdomains

10

50

100

MySQL Databases

10

Unlimited

Unlimited

FTP Accounts

10

Unlimited

Unlimited

24/7 Customer Support

Hotlink Protection

Website Builder

Free Domain

Compare Plans

Euismod tortor mauris cursus suspendisse proin sed ligula. Viverra laoreet in.

Free

Pro

Pro+

Full-featured GraphQL API

Viverra laoreet in.

High note dashboard for customers

Non gravida tellus felis metus viverra proin convallis.

Roles and permissions

Consequat sagittis viverra nulla nunc egestas.

Spend rules and velocity controls

Tortor in egestas fermentum imperdiet. Egestas.

Effortlessly move funds

Condimentum eu accumsan justo sed ullamcorper ut.

Detailed transaction payloads

Volutpat enim massa a odio at metus tortor sed.

–

Customer and product support

Sit sit est sapien dictum. Diam iaculis lorem.

–

PCI Compliant SDKs

Neque magna sit commodo ultricies dapibus tempor.

–

Detailed developer documentation

Tincidunt vel sed tellus dolor donec mauris nunc.

–

–

Real-time notifications and webhooks

Dictum molestie donec orci viverra malesuada non.

–

–

Compare Plans

Starter

Free

Pro

$9 per user/month

Pro Plus

$12 per user/month

Enterprise

Custom

Users and Devices

Users

3

Unlimited

Unlimited

Unlimited

Desktop & mobile app

Devices

5

100

100

Unlimited

Virtual Private Networking

Peer-to-peer connection

End-to-end encryption

IPv4 and IPv6

Split Tunneling

Short DNS host names

Exit nodes

Subnet routers

Space collision resolution

Access Control

Network-level access policies

ACL tests

GitOps for ACLs

On-demand access

Restrict based on group

Restrict based on individual

Restrict based on purpose

User roles

Support

Customer support

Priority support

Additional support option

Get a quote